Tuesday, August 23, 2016

CLARIFYING WORDS MAKE POWERFUL TOOLS

Without a doubt, EOS worldwide has given us a simple, yet powerful tool called GWC.  GWC stands for an employee “Getting it”, “Wanting it”, and “having the Capacity to do it”. This tool is used to rate whether an employee is right for their position.  In order to use GWC effectively, the deeper meanings of each word need to be understood. Then a manager’s awareness is empowered so when events happen, they can assess (whether the employee, in regard to their position, Gets it, Wants it, and has the Capacity to do it) and share their observations with the employee to indicate if they are right for the job or not.

With a dictionary and a thesaurus, we can accomplish this. Starting with “Get it”, get it means to experience, to suffer or rejoice with appropriately, to feel for, to grow, to intuitively understand.  Some synonyms for get are discern, perceive, follow, comprehend, grasp, apprehend, unravel and decipher. Got it?

The definition of Want is to have a desire to possess or do something. Some synonyms for want are craving, need, desire, hunger for, longing for.   Do you want to know the deeper meaning of Capacity as it is defined in GWC?

The definition for Capacity is the ability or power to do, experience or understand something. Ability is defined as possessing the skill for something. Some synonyms for capacity are strength, energy, muscle, horsepower, competence, potential, faculty, intelligence, confidence, bumps and artistry.

In conclusion, words are tools.  Words create awareness and enable specific activities and results. Like any tool, take the hammer for example, it can be used very effectively in the hands of a carpenter. A non-carpenter does not know exactly where to grasp it, how to swing it, how to hit with it  and what they can fully expect from it.  A hammer for a carpenter is a powerful tool. They understand all the nuances about how to use a hammer, whether spoken or unspoken, clearly.

To learn more about GWC, please contact me at my website, The Cisneros Group

Thursday, August 11, 2016

BUSINESS INDIGESTION

In my opinion, business, like the digestive system, is complicated and requires a specific operating system to work properly and reduce the number of issues and stomachaches. Business can only work strongly on a well constructed, sound system to reach it's maximum potential.

The digestive system and business system have a process with a beginning middle and end. For digestion, each stage is a full and complete process. It starts with the mouth and then to the esophagus, stomach, small intestine, pancreas and the liver. As the food goes through each phase it mixes with very specific digestive juices.  Then the small intestine absorbs the nutrients and the body is nourished!

Similarly, for business, it starts with the customer agreeing to use the product or service.  Then they use your product and last they experience the satisfaction or ongoing benefits of the product.  If at each stage of the business process, the correct tools (digestive juices) are not used, failure should be expected.

Healthy businesses like McDonald's and EOS worldwide clients understand at each stage very specific procedures (tools) need to be followed to be successful. If companies do not do this, they will experience too many issues, distractions and stress. Unfortunately, most small business owners report they constantly have too many issues on their plate. In addition, employee confusion and misunderstanding is also commonplace. 

In conclusion, it's not inevitable for a business to live with "indigestion."   If you don't have strong tools and processes like McDonald's or EOS worldwide, you're not working at your optimum best. I encourage you to explore what is possible and also visit my website.