Mike Kotsis, an entrepreneur who
successfully led his third-generation family business through the worst of
Michigan’s economic downturn, is a fellow Certified EOS® Implementer. His new
post at the EOS Worldwide Blog struck a chord with
me. This excerpt shows why:
“As
your company grows, it gets exponentially more complex all by itself. When it
comes to running the company, small business leaders need to intentionally make
communication, processes, and systems simpler. Otherwise your company’s growth
strategy will hit the ceiling.
Two
members of my client’s leadership team were extremely detail-oriented, and they
intended to solve their hiring challenges by creating a hiring process. It was
a great idea, but they were so detail-oriented that the hiring process turned
out to be 55 pages! They were frustrated that their hiring process still wasn’t
working. It was too complex for anyone to use! They ended up rewriting a
three-page version of the most essential steps. It became simpler to use and to
track, and it yielded much better results.
The
team members had real, rich, and raw conversations around these five points.
Each member of the team reflected on their own behaviors and actions that were
holding the company back. They realized that “becoming your best” isn’t
automatic, and it isn’t always easy. But the team reflected and reset its
priorities with a fresh outlook and a renewed focus.
Since
this quarterly session, just over a year ago, the team has nearly doubled their
revenue and their profits and they report that they feel like they finally have
a team of accountable people in place throughout the company.
Are
you really willing to become your best?”
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