Do you ask your
employees questions? By that, I mean the
“why, who, what, where, and when” ones. If not, you may not be the best boss
you can be. That can impact more than your employees’ morale. It can hurt your
bottom line.
Rene Boer — a certified
EOS Implementer in the Chicago area — recently published an insightful post for
the EOS blog about that topic. An excerpt:
“If you’re like most bosses, you do most of
the talking. Frankly, this one-way-street behavior needs to change. Your job is
to ensure that the dialogue is 80/20, where your direct report is doing 80% of
the talking and you’re talking only 20% of the time. The only way to make that
happen is to ask questions instead of making statements.”

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